Refund policy

Return & Refund Policy – Noren

At Noren, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase must be provided.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made products
• Items showing signs of use or damage caused by the customer

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

For return requests, contact:

Email: [support@noren.com]